Following a client consultation, SMC Group send a trained technician to complete the carpet cleaning process. The process entails the following steps:
Thorough Vacuuming and Pile Lifting
The technicians begin with removing the dry soil on he carpets. Studies have shown that eighty per cent (80%) of the soil on carpets is dry soil (grit, food, etc.) and can be removed successfully through Mechanical Pile Lifting and thorough vacuuming. This procedure removes the grit and soil that abrades the fibres and prematurely destroys your carpet. In addition to removing the tracked-in soil, pile lifting opens the pile and stands the yarns up so that hot water extraction cleaning can remove the maximum amount of soil.
Carpet Testing Process
After the carpets have been pile lifted and vacuumed, SMC Group trained technicians will conduct colour testing to ensure the compatibility of the cleaning method that we would use and to guarantee that there will be no colour bleeding or shrinkage to your carpet. We also apply pre-conditioner to loosen and suspend the soil for easy removal.
Hot Water Extraction
For both deep cleaning and superior results on soiled carpets we use Hot Water Extraction (sometimes called “Corrective” or “Restorative” cleaning). Our process gently but thoroughly cleans the entire carpet fibre whilst making sure that there is no damage to the carpet backing or underlay. The method we use make the carpets dry faster and has very little residue from our cleaning solutions thus, the carpets stay fresh and clean longer.
Timeline for Professional Carpet Cleaning
High Traffic Areas = Every 6 months
Low Traffic Areas = Every 12 months
Asthma or allergies = Every 6 months
Young kids = Every 6 – 12 months
Pets indoors = Every 6 months
